FTC AMENDMENTS TO PROTECT CONSUMERS FROM DECEPTIVE AUTO-RENEWALS
(Hartford, CT) – Attorney General William Tong and a coalition of 26 state attorneys general submitted comments in support of Federal Trade Commission amendments to the Negative Option Rule protecting consumers from deceptive auto-renewal programs. Negative options are marketing methods for companies to enroll consumers in subscriptions, continuity plans and programs, automatic renewals, and other reoccurring actions. These plans and programs do not require consent for each attached reoccurring charge; rather, in some cases, a consumer’s silence is consent. Amendments to the existing Negative Option Rule would provide more protection to consumers, clarifying terms at enrollment, offering easy and immediate cancellation options, and reminders of upcoming charges. “My office has numerous complaints from consumers unwittingly lured into expensive subscriptions that…










