emergency communications

Norwalk Police Roll Out Advanced 911 System With Text, Video and Real-Time Translation

NORWALK, CT — The Norwalk Police Department has officially launched a major upgrade to its 911 system, introducing new technology that allows callers to text, send live video and photos, and soon access real-time voice translation during emergencies. Police Chief James Walsh announced the rollout in partnership with the Connecticut Department of Emergency Services and Public Protection, calling the upgrade a “progressive” step forward for emergency response in Norwalk. Text, Photos and Live Video Now Available One of the most significant enhancements is the ability for 911 callers to text dispatchers — an important feature in a diverse community like Norwalk. The system also allows callers to send photos and live video directly to dispatchers, giving first responders a clearer…

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The City of Bridgeport and the Bridgeport Emergency Communications Center Announce Open Applications for Public Safety Telecommunicator Positions

Bridgeport, CT – The City of Bridgeport and the Bridgeport Emergency Communications Center have announced that applications are now open for Public Safety Telecommunicator positions. The City has announced that eleven positions are currently open and are encouraging all interested individuals to apply. Public Safety Telecommunicators are vital to the City’s emergency response and are typically responsible for taking and recording urgent calls through 911 dispatch. Competitive benefits are being offered to all prospective candidates, with a starting wage of $24.79 per hour. The deadline for application submissions is March 1, 2026 at 11:59 PM EST. Open house sessions will also be hosted during the month of February to provide further information on the position and what to expect while taking the…

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