ATTORNEY GENERAL TONG SEEKS ANSWERS FROM M&T BANK REGARDING CONNECTICUT JOB COMMITMENTS, CUSTOMER SERVICE
(Hartford, CT) – Attorney General William Tong issued a letter to M&T Bank expressing concern and seeking information regarding numerous complaints from consumers and employees following the conversion from People’s United Bank. In his letter, Attorney General Tong seeks information regarding commitments made by M&T Bank to its Connecticut workforce, as well as identification of a high-level representative to expedite complaints filed with the Office of the Attorney General. “I share your customers’ outrage at the serious lack of preparation for this conversion. M&T’s poor planning cost Connecticut customers timely access to their banking records, their bill pay systems, and their money. Connecticut customers wasted hours of time on hold and in branches trying to sort out problems that should…