ATTORNEY GENERAL TONG FILES SUIT AGAINST ALTICE OVER UNLAWFUL “NETWORK ENHANCEMENT FEE”
(Hartford, CT) – Attorney General William Tong today announced a lawsuit against Altice/Optimum Online, seeking to halt and recoup millions of dollars in unlawfully charged “Network Enhancement Fees.” The complaint further seeks to hold the company accountable for buried disclosures regarding limits to advertised speeds. The complaint alleges three categories of violations of the Connecticut Unfair Trade Practices Act, including the improper fee, inadequate speed disclosures, and English-language disclosures on Spanish marketing materials. The complaint seeks both restitution for consumers as well as penalties to the state. Since at least January 2019, Altice has charged Connecticut consumers a monthly “Network Enhancement Fee,” which has increased over time with limited disclosure from $2.50 per month to $6.00 per month. In total,…
